OpsCenter Database cannot be started -- Access is denied

after linux patch one of our OpsCenter servers is not operational

# ./OpsCenterServer start

SQL Anywhere Start Server In Background Utility Version 12.0.1.3994

DBSPAWN ERROR:  -105

Database cannot be started -- Access is denied

Unable to start Symantec NetBackup OpsCenter Database Server

Starting Symantec OpsCenter Server ...

Symantec OpsCenter Server started

Symantec OpsCenter WebServer Service started

could not find this error during Symantec site search

another server is running fine after same patch

and NetBackup application is OK on both servers

any ideas?