restore issues backup exec 2012

Dear Symantec experts,

I’ve an issue with restoring my files / exchange mailboxes.

We use Backup Exec 2012, include SP4.

When I want to restore some files, I select the date, but there is no information / data visible. What I see is that there is a warning logo visible on the selected date, but no folders or files. I’m really sure that there was data in the back-up.

But my Exchange 2010 jobs are more stranger.

1. Some catalog jobs are failed, when I restart them, the job says it’s successfully. But why is this not directly completed?

2. When I want to restore some mailbox items, I select the date and the database, when I want to open this, I receive the error: “Query Failed”. How can I resolve this?

Kind regards,

Dennis Blotenburg