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bakup to tape always shows notification without success

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I need a solution

Dear Experts

I have BE2014 insalled on windows 2008 R2 x64 and connected to tape library .

I would like to perform a backup to tape as I am new in using Backup exec with Tapes I did the follwing steps:

1) select the tape and lable it with tape1

2) assign it in scrached media

3) I had clicked on inventory 

4) I configured robotic partitioins as default in the wizard ( robotic lib 1-11 and robotic lib 11-23) means two partitions as in the default configuration.

5)lastely I tryed to perform backup job -->backup to tape but it is failed with notification of (please insert media into the protral...) I respond with OK but the same notification returned again.

sometimes I get notification of please insert tape in robotic lib with command .

I am not sure about may above configuration and I dont know how to solve this problem .

Looking for your help 


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