Ok guys I am going to go ahead and apologize... I am a novice with Backup Exec,
I have a server running Windows Server 2003 Small Business. This server is the primary server for this company. I have a daily back up that runs every night.
I have server mounted single tape drive that uses 4mm tapes. They are 30GB tapes (I believe). We have 10 tapes that are manually changed out daily, one for each day. The tapes are numbered 1 - 10. ie. tape #1 - Monday week 1, tape #2 - Tuesday week 1, tape #6 - Tuesday week 2, etc. The backups have been performing successfully every night for months. When I go back and review the Job History, I see that the Job History shows the media to be tape #4 for the last few months on every back up that was performed. The tapes are being changed every day, yet Backup Exec thinks the media is the same. I was unaware of this since the backups were being performed successfully.
I noticed today when attempting to do a restore from a previous tape, that changing tapes was not recognized unless the media services were restarted. If I take out tape #2 put in tape #6, tape #6 is not recognized as online media unless the media services were restarted.
Now I need to perform a restore from a tape other than tape #4. I need to perform the restore from tape #2. When I put tape #2 into the tape drive and attempt the restore, it does not recognize the data that was successfully backed up to that tape. It references data that was backed up months ago. That is likely the last time the media services were restarted and tape #2 was in the tape drive.
All the backups were successful and the back up size was incrementally larger on every back. Therefore I know the backups are being written to the tapes.
We had a catastrophic failure this week and I need to perform a restore from earlier this week. I attempted this with no luck.
Please help!!! Any input anyone can offer would be greatly appreciated. If there is anything I can do to retrieve this data off of tape #4?
Thanks for any help you can offer.
Matt